Returns & Exchanges

At Albayan Perfumes, we strive to ensure your complete satisfaction with our exquisite fragrances. If you are not entirely pleased with your purchase, we offer a straightforward return and exchange process within 14 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated customer support team via email or our online portal with your order number and the reason for the return.

• 2.
  Verify Product Condition

  Ensure that the perfume bottle is unopened, the original cellophane seal is intact, and the packaging remains in its pristine, original condition.

• 3.
  Secure Packaging

  Carefully pack the items in their original shipping box with sufficient padding to prevent damage during transit back to our warehouse.

• 4.
  Quality Inspection & Refund

  Once our specialists verify the item's authenticity and condition, we will process your refund or exchange within 5 to 7 business days.